I had a series of microdermabrasion sessions here which I thought went well. The therapist then suggested I talk to the manager re IPL for my cystic acne. The manager, sadly, was as pushy as a second-hand car salesman: big smile, no medical data whatsoever, when asked how IPL worked all she could say was 'It's a laser so obviously it goes deeper'. She also diagnosed me with rosacea, which was very bad as microdermabrasion is *not* recommended for that condition so if they thought I had it, they should never have performed microdermabrasion on me! The technician was lovely but being cornered by the two of them in a small room and pressured to have very expensive IPL, with a shocking lack of any hard info, statistics, prognosis etc was utterly unprofessional and, given the manager was pushing this, I wouldn't trust them with any beauty treatments in future.