When I originally booked in for an appointment with Laura, Treatwell doubled booked me. Elegance contacted me immediately to let me know and helped my reschedule. I still got the same last minute price which was amazing. Laura was very professional and very calming. It was my first time getting lashes and she talked me through everything I wanted and what to expect while getting them done. The results are amazing and I will definitely be going back! Highly recommended!
Not a very pleasant experience this time around. The technician wasn’t very good. She cut too far into my cuticles on my thumb and I left with blood pooling in the corner of that finger. When I went out into the light, I could also see that some of the nails hadn’t been completely covered in the gel top coat. I was a bit disappointed but I will try again next time and go with a different technician.