Booked online easily using the Treatwell site then received a call from the salon later that day asking me to change the appointment to an earlier time because they already had another booking in. This was fine.
However, the massage itself felt rushed - particularly at the end when the next customer was arriving. There wasn't much communication during the massage and the lady doing it kept leaving the room (with the music) and as a result, the experience wasn't very relaxing.
Better communication would have made a lot of difference as the massage itself was nice.