Lovely staff members- although they kept exiting the beauty room during the treatment...maybe a better way to fill the gaps?! Newly refurbished surroundings which create a lovely ambience.
I had to wait about 40 mins..not sure why. There was only 2 staff there who couldn't give customers their undivided attention as they were also answering the phones! The treatment room could do with an update. During my treatment the phone kept ringing and Kiran answered it and was booking in her next client....how rude!! Her mobile then rang...it was ridiculous! The machinery needed to complete my facial wasn't ready and she kept on coming in & out of the room!! Floors were wooden so all I could hear was the sound of her heels!!! Not very relaxing at all. The facial was good but the overall experience wasn't. Too many bookings and not enough staff..not a good combination if you want your business to do well.
The staff were friendly and asked exactly how I wanted my brows, however I wouldn't say there HD it was more just a tidy and tint. They did look great though when finished.