Elegant Hair & Beauty Reviews

37 Gerrard Street, Leicester Square, London, W1D 5QB

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Reviews are written by customers after their visit.

4.1
1428 reviews

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Written by our customers, so you know what to expect at each and every venue.
Unfortunately this place is in the centre of chinatown and the smell of fried chinese food pervades the whole building. There was no scented oil or flowers or anything to combat it but probably it's unavoidable. The treatment rooms are plywood partitions and though clean they're really basic. It was easy to make an appointment and I cancelled once and changed it without any problem. The therapist was friendly and professional. The massage was firm but not very perceptive....but my 1hour shiatsu massage only lasted 50mins by the clock in the room and it's a pet hate of mine when that happens!
The atmosphere of the salon was very nice. The staff were very pleasant and welcoming. My therapist asked me if she wants me to concentrate on any particular area of my back, and I said the top, and she did. The massage was very good and very reasonably priced.
crowded and busy place staff quite abrupt; no drinks or refreshments on offer wait area just a couple of chairs in entrance hall kept me waiting past my appt time massage Ok but not relaxing surroundings
easy to find salon and very centrally located. the facitilites and environment are quite basic but if you are going for a massage the therapist was really good and very pleasant. Overall good value but if you are looking for a spa environement you wont get it here.
I loved it - the therapist was amazing and responded exactly to my needs. The ploace was a little shabby though and it didn't last for the full hour (only 45 minutes). But overall it was a bargain and worth the money!