Elegant Nail - Surrey Reviews

11 Marshalls Road, Sutton, Surrey, SM1 4DY

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Reviews are written by customers after their visit.

4.4
445 reviews

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Written by our customers, so you know what to expect at each and every venue.
Friendly and quick
Would not recommend. When you walk in they give you all the colour charts trays to choose a colour from but they leave you holding it for a long time. I had clearly picked the colour I wanted but I was holding the trays from when I came in the door all the way through the pedicure up until the stage they apply the colour. I picked out a colour I liked from the chart and it did not look the same on as it did on the chart. All of my toe nails where made odd lengths. For example my middle toe nail was left longer then the toe next to my big toe. Just looks odd. They didn't make my toe nails symmetrical on each foot. I know its near impossible to look identical but these are way off. Part of the process of the pedicure is when they sand down your feet and take the dead skin away. He went to rough and the bottom of my foot is still sensitive from it days later. Its a similar story for my manicure. I asked for them to be square but some are rounded a lot on the sides. my finger nails they made all different lengths. He got some of the gel on my hand and didn't wipe it off. He was to harsh with the manicure some of my fingers were left very sore and some of then had quite clearly bled a little. After he had painted my nails and they had been all set he then used a nail file to fix up some of the shape bur this of course took all the paint of the end of the nail which means that it can chip more easily. That night one of my finger nails chipped. There is dents in the paint that where not self inflicted. I only noticed them after I had left the shop otherwise I would have pulled then on it. A few days later the skin around my nails are peeling and the colour has gone all streaky. Would never go back.
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fantastic and personalised service!
Not very good had to take them off
Gel manicure started chipping 1-2 days after. A week later and all have chipped. Shame as he was thorough but quality of polish isn't great.
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