I arrived at 11:15 (a bit early) for my appointment and left at 12:50 which is quite a while for just a gel manicure. It seemed like they were overbooked because the employees would do a bit of one person’s nails then go to do someone else’s nails. I was willing to give them the benefit of the doubt but it seemed really poorly organised which is a shame. This also could be my fault but I booked a manicure for £30 then I was told I just booked for gel nails so I was made to pay £5 extra?
The result is ok but everything is rushed then you wait in between as they take more customers than their capacity. So for a 45 min appntmnt it took 2 hours to actually provide my mani and pedi. whilst it’s rushed + 4 different workers rotate on me!