Results are great, but I wish there was cuticle prep before starting. People should be aware before booking that you will be there much longer than you would expect because they move between customers ( I expected this from my past experience in other nail shops). My appt was for 11:45 and I left at 13:30 which is fine as I wasn’t in a rush but if you are then book earlier.
Treatment by Staff 1•Hard Gel Extensions & Overlays
Not customer oriented.
4 different people were doing my nails.
If you have an appointment you have to wait anyway.
Nails are done sloppy.
If you don’t have any expectations ,and you are not bothered about your time, and quality of the nails it’s okay place to go.
I’m in peace with my new nails, but I don’t think I’m going back.
Treatment by Staff 1•Hard Gel Extensions & Overlays
Very disappointed, normal have good service, I had a number of different staff do my nails, the quality and finish wasn’t very neat or look natural and professional
Treatment by Staff 1•Hard Gel Extensions & Overlays
The nails overall are nice but the customer service was terrible, I had booked online for 4:30 but didn’t get seen until 5:30. And it said it would be 40 minutes but I was there for just under 4 hours (keep in mind I only got acrylics with regular polish, no design). One of the people cut my skin when shaping making me bleed. Overall was a really bad experience and I would not recommend!
Beyond disappointed! Not only did I have a 1.30pm appointment but didn't leave until 4.15pm but the whole experience was horrible! I wasn't seen until 2.15pm for my pedicure - the guy who did it was obviously new and really hurt my toe when cutting/filing the nail. He then painted the toenails so badly that both big toes were smudged when I got home(!!!!!) The the 'luxury manicure' was rushed and the colour was nothing like I had requested. I will NEVER be going back here and I don't recommend!