Elegant Nails & Tanning Reviews
25 King Street , Cambridge
Check availability and book onlineReviews are written by customers after their visit.
555 reviews
The nails overall are nice but the customer service was terrible, I had booked online for 4:30 but didn’t get seen until 5:30. And it said it would be 40 minutes but I was there for just under 4 hours (keep in mind I only got acrylics with regular polish, no design). One of the people cut my skin when shaping making me bleed. Overall was a really bad experience and I would not recommend!
Treatment by Staff 1•
Hard Gel Extensions & OverlaysShow all…
Beyond disappointed! Not only did I have a 1.30pm appointment but didn't leave until 4.15pm but the whole experience was horrible! I wasn't seen until 2.15pm for my pedicure - the guy who did it was obviously new and really hurt my toe when cutting/filing the nail. He then painted the toenails so badly that both big toes were smudged when I got home(!!!!!) The the 'luxury manicure' was rushed and the colour was nothing like I had requested. I will NEVER be going back here and I don't recommend!
PedicureShow all…
I booked an appointment and was told the appointment would take no longer then an hour! I was sat waiting for 35 minutes before my nails had even been started! The price with gel infills was £35 never been some where so expensive for such poor service!
I was also rudely told I didn’t have an appointment and did not believe me until I showed confirmation.
The lady in charged did take over my nails and do them very quickly! Did not even offer hand cream! And nails have already chipped!
Hard Gel Extensions & Overlays
Would not repeat it. Clearly, the guy who prepped my nails is an inexperienced teenager. He used too much glue leaving the area surrounding my nails terrible. The person who did the acrylic is clearly fast but the shape and the size of my extension looked poor and unfit for my fingers. I had to file my nails myself after I got home.
Hard Gel Extensions & Overlays
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