ELEMIS - West End Reviews
Debenhams Oxford Street, 334-348 Oxford Street, West End, London, W1C 1JG
Check availability and book onlineReviews are written by customers after their visit.
410 reviews
The treatment was nice but was made to feel like a culprit for forgetting to carry a voucher - not a discount voucher but a fully paid one which I gave them the option to either reschedule the facial or trust me to return with it within the next hour. First of all they have a ridiculous paper-based voucher system, on top of that the customers are treated quite rudely. Thankfully some of the old staff came to rescue but I think I am done with Elemis now. Can’t wait to finish my sessions.
Treatment by Kairo
Show venue reply...
Loved the Skin Lab experience- a very powerful tool to see and understand the state of one's skin and it formed a great basis and understanding to which facial I needed, which products I needed and why. The therapist was fantastic and explained the process of the facial as we went along as well as anything she tweaked. I loved the massage chair but felt the room ambience could have been better- even just with some music and scent.
Show venue reply...
Contact
Discover
5ae484c3-7302-4029-ab18-294d39b9bd15