Rena was really lovely and tried really hard to get a good wax, however it was incredibly painful and left a lot of hair left over, some of which Rena tried to remove with tweezers. She also removed hair all over, despite it being a Brazilian.
After the wax, I was in lots of pain, and had to apply cream at home, which was excruciating. About a day later, I realised that the entire area had a sort of friction burn, which took several days to heal. I haven't been able to contact them for comment