Brilliant! Elizabeth listened to everything I had to say, then gave me my options step by step. My hair now has a really natural sunkissed look. Appointment was quicker than normal which I usually would have been happy about lol but actually I was having a really nice time having a natter & catching up with a few bits on my phone; its a nice, clean, relaxing salon without super loud music too (hooray). Wearing a mask was fine - Elizabeth has air con so you won't get too hot. Lovely experience!