Elena was really friendly and welcoming without being too chatty, so I could really relax. She gave me useful tipps as well and explained everything. There are different ways of doing a pedicure and Elena used mostly non-electrical appliances like scrubbers and files, which I am not used to. It didn't always feel nice, but I am quite sensitive and most of the time it still felt good. Also I am happy with the result. It's been quite a few days now and my feet still feel and look very smooth.