My appointment was with Rahill, and was given a random person. That lady didn't even know how to blow dry, l left as she just didn't know what she was doing. The towels that was used for around my neck was smelly, really bad odour. It's a shame I will not go here again. I was really disappointed and frustrated to be leaving without my hair being sorted. The management didn't even bother calling me or to find out why I left without finishing my treatment.