Emma's Beauty Salon Reviews

Unit 60, Ground Floor, The Broadway Shopping Centre, Bexleyheath, London, DA6 7JN

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Reviews are written by customers after their visit.

4.3
246 reviews

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Written by our customers, so you know what to expect at each and every venue.
felt very rushed as was short of staffed in the salon . missed hairs after waxing and threading wasn't done properly missing hairs
I had 4 treatments done and it was the worst experience. I'm so disappointed. I arrived and they weren't expecting me but luckily it was 9am so there was someone free. The lady doing my manicure hurt my cuticles and then did a sloppy job with the clipping, filing AND nail varnish. My nails weren't buffed. They brought out a pumice stone that looked mouldy so I had to ask for a new one then she forgot to use it anyway. The lady who did my manicure also did my wax and left SO many bits of wax on me and tried to rush doing my underarms whilst I was sitting there picking it off! The staff are nice people but they just don't know what they're doing. I was told the manager would call me about a giving me some money back but I haven't heard and it's been a week. The whole thing was a shamble.
The attitude wasn’t nice form lady, didn’t made the visit nice and comfortable, was quite rude, and it wasn’t done that quick as usually, more painful and more uncomfortable,floor dirty, paper to cover bed was too small( didn’t covered all bed) Dropped wax on my jumper, then tried to to clean it with oil( now I need to put in bin).
I wouldn’t come back here again. The lady doing my nails looked liked she couldn’t be bothered, and it was all done in a rush. She didn’t even push my cuticles back or do the job properly. My thumb hadn’t dried properly so all the gel had bubbled and dribbled down my thumb. It wasn’t until I complained that she removed the gel and started again. When looking at my nails outside in the light, I could have done them a lot better myself - they are not neat or smooth. Not worth the money.
I booked to have gel nails done at 1:30pm after travelling all the way there (and after receiving a confirmation email) I arrived to be told that the woman who does nails was not there... no one tried to get in contact with me beforehand even though I left my mobile on the booking, it’s unacceptable really, the woman in the shop was not helpful and seemed annoyed with ME for booking via treatwell, don’t even bother!!
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