Overall not a great experience at all. From moment I walked into the door was a very negative environment. My hair was berated my hair dresser and any products I seemed to use for my hair were also berated. Said the bobbles I use are awful when she had the exact same bobble on her wrist. Then told me olaplex was overhyped and not as good, when it was literally advertised in the salon? Why advertise something you don’t believe in? Had to fix style when home and cried at my horrible experience.
Had a really positive experience- again! Emma and her colleagues are really friendly. I was having my roots redone and Emma done a great job. We bleached, toned and discovered the root had come lighter which Emma noted straight away and suggested what we could do to further tone the root.
She offered for me to stay later in the appointment or to come back if I was tight on time, I was happy to stay, but I did appreciate this though. We finished with Emma and Caitlin styling my hair together!