An enjoyable experience, the beautician explained that they are shortly relocating to bigger premises which I believe will improve the whole expereince
The only thing I will say in a positive light was that it was a fast wax and pretty painless - which honestly is the only thing this treatment has going for it. I wasn’t going to leave a review because I honestly feel bad for small businesses but if I can leave this here so things can be improved upon by the staff reading this - that’s a good reason as any.
When I arrived the staff didn’t know why I was there. I felt weirdly out of place, which is not how I want to be made to feel when I’m about to take my clothes off. It was all very awkward. I was told “go in that room and strip off”. Now lucky I’m no stranger to a wax, so I knew what parts to keep on to preserve my dignity but when i entered the small cupboard-like room, there was no towel to preserve my dignity. I’d barely got my leggings off when the door opened - no knock and In came a woman, no smile or greeting and said she was moving the bed. Now, standing there - minus pants - while a woman moves a bed across the room is probably one of the most embarrassing things. I didn’t feel like a customer at any point. I felt like a total inconvenience. I wasn’t talked through any of the wax process, which made it extremely daunting for me. Not because I’m not familiar with waxing but because I suffer from anxiety, so when nothing was said and I finally got on the bed and realised I was being waxed the old fashioned was - with strip wax (not with hot wax as stated on the website, I’ve realised now this is a copied and pasted piece of text that most of these places have on here), I was sincerely ready to leave. But I forced myself to stay and get it over with. The wax wasn’t “pulled away from the direction of the hair” as it stated on the website. This has left me with so many ingrown hairs, that are extremely painful and under my skin, red and itchy just 48 hours after. It usually takes me 4 weeks to see any significant hair growth, as I have been waxing for 2 years. Baby powder was also applied all over my underarms and vagina - not a pleasant experience - before the wax. I wasn’t having a nappy change, it was bizarre. On top of this, baby oil was used afterwards by being applied by cotton pad on my underarms and squirted into my bum afterwards, which I had to hold open on my front (Surely there’s a better way and I know there is!). I wasn’t told how to lay on the bed, it was very awkward throughout the entire procedure. I was even clonked on the head with the baby powder bottle at one point (she said sorry, but still) and half way through the procedure found a random unnecessary cotton wall ball had been placed into my lady parts?? When I found it, nothing was said, so I just took it out and held onto it. (Mortified). I had to pinch and pull my inner labia side to side, as if it was in the way. (Never happened before, I am not a big girl in anyway down there, so that was utterly bizarre) and at one point, wax was dribbled onto the inside of my vagina and the waxist proceeded to WAX IT OFF. I have been swollen for 2 days. My skin is red hot to the touch, shiny and peeling off like I have been burned in patches (I have pictures but it’s not like I can upload them) it’s flakey and dry everywhere else and I am so sore, frankly I cannot wait for my hair to grow back so I know that no damage has been done to my poor lady garden. Other terrible moments included the same wax strip being used over and over again, the wax strips being thrown onto the bed as the woman was finished - not in the bin (almost felt like she was throwing them at me - honest, no one wants to see their pubic hair, embedded in a sheet of wax after a beauty treatment), a roll-on bottle filled with wax (NOT HYGIENIC!!) that she applied to my bits (I’ve been stressing about this for days, didn’t need to be used and if that’s used on every woman, very disgusting), and the best part of all - as the woman left the room, she left the door wide open while I was still (stuck) to the bed and trying to get up, and there was another client just outside the door having her nails done, whilst I’m standing there minus my clothes and dignity. The last indignity was being overcharged by 2 quid and being too bloody nice to say anything but mainly because I wanted to put as much distance between that place and my lady parts as possible. Never again.