Massage was good. I wasn’t very impressed at the faff to get to the room with waiting in the lobby for a card with all the guests from the hotel. I wish I was told about this as I ended having to show them my booking reference which I couldn’t find and my phone was on 1%. I was on time but ended up waiting 10 minutes with the spa people calling me whilst I was in the building meaning my massage was cut short. Please look into this for people going forward.
Francesca was wonderful. So knowledgable and adapted really well to accommodate old injuries and aches and pains. I felt brand new the next day, can’t wait to go back.