Essentia Spa Reviews
Within Leonardo Hotel, Bath Road, Heathrow Airport, London, UB7 0DP
Check availability and book onlineReviews are written by customers after their visit.
224 reviews
Belinda was very straightforward with magic hands that made the aches and pains melt away.
Back, Neck & Shoulders Massage
The spa was nice and clean however the therapist I felt could of been more concentrated on the therapy.
Pregnancy Massage
I have such a horrible experience of my life.Massage lady was so rude and lady have no clue what she doing plus half of the time she just sat behind me head and try to pretend she is doing head massage and at least 10 time she cough on her hands and start massage without cleaning them I don’t want to upset her so I have stay quiet.
Never again when I was leaving she said please don’t book via last min we have to give them commission etc omg.
So poor customer service and manners.
Aromatherapy Massage
First time having a western massage, so cannot compare my experience. However, I will try my best to keep this objective.
Ambience / Cleanliness/Facilities
- The "spa" was very small and consisted of a reception and two rooms. However, it seemed to be well kept.
Staff
- I do not mean to offend or discriminate, but the masseuse's rather large abdomen kept pressing against my head when she was standing at the side directly above my head. At one point when she sat on the end of the table/bed, it tilted and creaked and I thought I was going to fall. Fortunately, she did not make much effort to start conversation. However, she did prompt for tips which was slightly off putting.
Massage
- Having been used to having Chinese massages, one key difference is that I do not feel like my lymphatic blockages are cleared, nor are my muscles completely relaxed.
Back, Neck & Shoulders MassageShow all…
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