I booked for3pm. Booking was accepted. I then got a call from the spa asking if they could see me at 4pm instead. I agreed I could but would have to be 4 on the dot as I had a meeting to attend at 630 (2 hr treatment)
Therapist arrives at 4:10 had to call her boss to get the code to gain access to the spa. By the time she had set up it was 4:30. In a bid to get it all done she started a hot stone massage before finishing my facial & tried to alternate between the two and finished at 615 Not good
Very relaxing, good location but needs to be pre-booked (and hotel needs to give you the mobile phone number of the therapist if you need to contact them as technically its not part of the hotel)