The woman although really nice was a bit too chatty as I wanna to relax and I was also trying to arrange things for my b.day party which was due the same date. The wax was nothing special. She left lots of hair and was so clumsy with the wax that once home I realised to have crumble of wax on my intimate area and plus on my right knee there are bruises. Too expensive for the result. First and last time.