I was greeted by 2 very welcoming and chatty therapists who showed me to a seat and offerd me a drink whist the room was being prepared.
The therapist was very skilled and delivered a firm and thorough massage to my neck, back and shoulders on a lovely heated massage bed. At the end of the 45 minute experience I was again offered refreshments and told to relax and take my time resting before getting dressed.
The salon was clean and modern without being stuffy or snobby.