Unfortunately I didn't have a nice experience here. I didn't feel welcomed, I was hardly acknowledged, tried speaking to Lee-Ann, but she wasn't interested, I felt like she was in a bad mood the whole treatment. It may be because I was a Treatwell client, and I know the salon don't get the full price but every client should be treated the same. Masks were worn but everyone that walked in, wasn't given sanitiser or told to wash their hands. My hair is lovely, but great customer service is vital
Treatment was great & Debbie was kind and reassuring. Unfortunately I was sat waiting for 30 mins because they had an admin mix up - I will definitely go back though.
Received a text on the morning of my booking with less than 15 minutes notice stating that the hair stylist had not ‘made it to work’ and that there was no-one else to take the appointment. Furious as due to the short notice I was already nearly at the salon. Awful service, would not recommend or book again.