I can not thank Tessa enough for 'dealing' with me first thing monday morning. She completely saved my hair from a self-inflicted bad hair dye job. She really saved my holiday and my sanity!
My experience was horrible, I saw to the staff a picture from a Megazine with the Ombre technique I wanted and what I got was completely different: the top of my hair did dye with a black colour until the ears where my previous highlights started....