Although I had to wait a bit after appointment time to have my cut, I was happy with the way I was welcomed to the salon. The stylist paid attention to the kind of cut I requested (layers) and ensured all possible dry ends had been removed. Unfortunately, we both forgot I needed the fronts of my hair shorter to frame my face, so I'll need to cut them myself. The cut lasted 30 minutes, which is good because it means she was ensuring a good cut.