Sayid welcomed me, she wasn't sure what service I was having. I assumed as my treatwell bookings was for Sayid she would have an idea. Overall service was good, Sayid made adjustments upon my request. A personal preference when I'm having a treatment I like the room to be quite so i can listen to my own music or entertainment as I'll be lying there for 2 hours. It's an open space, when other technicians came in they were loudly talking or blaring music, which disturbed me