The staff ignored us as we came in and had no record of us booking even though we had a phonecall confirming the booking and a confirmation e-mail. The staff made no attempt to correct the problem and we ended up not recieving our treatments as they were fully booked! Avoid this salon like the plague!
visited salon today 13.3.14 for a treat for my sisters 40th birthday
we both got swedish massage and facial with the wowcher deal
, staff were nice place spotloss and rooms were nice warm with a
nice relaxing atmosphere The relaxing music was bliss , will defo
recommend and return this was my sisters 1st experienceand she loved it .
Many thanks ladies :) Dianne
Avoid this salon like the plague, I had to book 3 months in advance to get an appointment after work and the only one they could give was 4pm, I dont know if they treat all customers like that or or only groupon/living social ones. The staff were extremely rude on the phone and in person. I was late getting to the salon as it is really hard to park near by and all pay and display, when I explained this, they said they could give me another date 3 weeks later. I didnt get the treatment as I can only imagine that the quality would be poor like their customer service.
To start with the salon was freezing cold. The girl doing the gel nails was clearly bored and disinterested in making conversation. There was no manicure as such she simply buffed my nails to apply the gel. The pedicure was very awkward as the girl had to sit on the floor to complete it, my feet/ legs were uncomfortable due to the poor quality seating. Best avoid.