Had a hair wash and cut. I came in with my naturally curly hair tied up and was directed to the wash basin immediately with a vague gesture and being told 'sit!', no looking at my hair dry or discussing what I wanted. The cut was okay, but I'm sure certain steps were missed that I usually see hairdressers do with a layered cut. The stylist kind of asked what I wanted, but seemed to have her own plan for what she wanted to do. Slight language barrier.