Really upset with the whole experience.
Firstly, the colour was so terrible that I had to ask her to re-do it there and then. Because she had taken too much out of my root colour for a balayage, she had to add it back in. Upon trying for the second time, she still didn't lift the colour as needed. I have been having blonde highlights for six years and this has never been an issue. Then, quite shockingly, she told me she had run out of toner so could not even tone it - not even a purple shampoo. As to the cut, I wanted a mere trim for my split ends but she took three inches off and I had to ask her to stop. Now, I am having to pay to have the work rectified. I'm so disappointed - I don't look or feel like me any more.
I had a full leg and bikini waxing and was really pleased with the treatment. The beautician made it almost painless and she checked my legs several times to make sure all hairs were removed. Great value for money.
Very thorough job done, although I prefer the wax to be taken off a little faster to reduce pain. Therapist was friendly and efficient. Front of house staff could have been more welcoming. Overall good value for money and easy to book.