Fairmount Spa Reviews

712 High Road, North Finchley, London, N12 9QD

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Reviews are written by customers after their visit.

4.5
974 reviews

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Written by our customers, so you know what to expect at each and every venue.
The treatment itself ( or the price!) I didn’t have a complaint with, although the woman doing it did leave the door of the treatment room open which I found a little odd. The reason I’m only giving it 2 stars as after we had finished I told the staff member I had a already paid online to which she more or less told me off for doing in front of the receptionist and another customer!! Apparently paying through Treatwell means she doesn’t get the full amount which I paid. I understand this, and actually found myself apologising for! But if is such an issue for staff that they need to pull customers up for it then maybe they shouldn’t offer that payment option? I don’t appreciate being made to feel embarrassed in front of a salon full of people! Sorry ladies but that isn’t the customer service I expect from what should have been a relaxing start to my day and i certainly will not be coming back!
Highly annoyed and disappointed. Lashes look completely uneven on either eye. Cheap heavy plastic lashes applied. They feel hard and unnatural with no curl to them. They look hideous. I want them removed and my money back. A total mess. Keep trying to call but no one answers. So upset. I don’t want to leave the house they look ridiculous! Can someone please call me back????
I have been for a few waxes here, I continue to return because it is value for money however if you’re looking for an amazing spa and experience, this isn’t the place to go
n/a
It was the best facial I had so far .hydradermie deluxe. My therapist was so professional and knowledgeable as well.... going soon after 3 weeks