Fairmount Spa Reviews

712 High Road, North Finchley, London, N12 9QD

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Reviews are written by customers after their visit.

4.5
974 reviews

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Written by our customers, so you know what to expect at each and every venue.
Wonderful day at the spa, highly recommended. Lovely staff, very attentive and personal service. Nails lasted a long time and face so clean! The only thing, which didn’t bother me, was jacuzzi not working, but steam was ok. Definitely go here!
Originally booked for 3pm two days in advance but got a call at 12pm on the day saying my appointment time wasn’t actually available, could I come earlier? so I cancelled my lunch plans and did. When I walked in I was greeted and straight away taken to do my nails which was great! The Albanian lady who did my nails was lovely and talkative. The reason I gave ambience a 4 was because there were other clients a few tables away getting a pedicure done together and they were just being so loud - normally wouldn’t bother me but for a spa environment I had the relaxing music in one ear and their loud laughter and chatting in the other.. perhaps that’s one thing the staff should keep ontop of. Otherwise a lovely experience and I’m super happy with my nails!
I was happy overall with the wax and the lady who did it was really friendly and quick. I had a good value thanks to Treatwell. I had a full leg wax and underarm wax for 25.50£ that I already payed from the up. On top of it I asked to pay the difference for have my upper lips and half arms wax and it costed me 15£. I think was a bit expensive even because I didn't have done my intimate part which I would add if there was a better value.
excellent therapist & treatment
While my massage was lovely, Fairmount really needs to sort out the noise and timekeeping. I have been coming for years and it just keeps getting worse. I was kept waiting for 20 minutes before my treatment began, despite the spa being empty. Also, the room I was put in was the very first one, meaning I could hear absolutely everything going on outside - a customer with a noisy child, cleaning etc. Of course people are going to make noise, but the worst part is none of the staff tell them to keep quiet as treatments are in process. Honestly, it makes it totally unrelaxing. Because this ALWAYS happens, I took headphones with me, but I could still hear the child outside as no one bothered to tell him to be quiet - including my therapist! I think in all fairness I'm going to give Fairmount a miss from now on.