The venue didn't seem to have my booking from the app so I would recommend calling to confirm your booking. The facial itself was excellent, very relaxing.
After waiting half an hour for my appointment, I was finally taken to the treatment room. My eyebrows were tinted and another lady came in to do my bikini wax. Despite requesting hot wax, there was none available, and I was told I would have to have a warm wax. Eventually after a bit of negotiating, a hot wax machine was brought in from the room next door. To my horror, during her departure, the door was left wide open while I was left lying there, helpless and vulnerable, my bottom half exposed. The beautician and colleague who tinted my eyebrows re-entered and the tint was removed, the door was still open, I was still exposed.
In addition to this distressing and embarrassing situation, I overheard one of them telling the other which way to apply the wax in, dissolving what little confidence I had left. The wax itself was shockingly bad. The wax was removed while still warm and I had to advise her on areas of application.
I left feeling deflated and still a bit hairy.