Fantastic! I had my eyebrows waxed then a Brazilian, I am normally very shy and awkward while having this done however the lady did my eyebrows first and we chatted, joked and laughed meaning I felt so comfortable. When moving onto the Brazilian she kept chatting away as if nothing had changed, fantastic. Also hurt a lot less than when I got it done in other places!
Also my eyebrows looked amazing afterwards, they spent so long waxing them, brushing them out, plucking and cutting them with scissors. Best people to have ever done my brows!
my appointment was for 12 noon, I arrived 11.55, there was nobody to great me. few people come and saw me in the receiption but nobody asked why I am there then after 20 min someone came and asked and then after 30 min I was offered the treatment, the lady job was fine and she was nice , I believe they work hard but there is no discipline at all, it may be becasue of Xmas time.
Overall I am happy with this spa. However, I arrived on time for my appointment that I had received a text message to confirm, but their system had the appointment as an hour later. I thought this was a bit clumsy, but I went to the stores while I waited.
The staff are not very engaging and chatty. Some of the staff are very nice, while others are a almost completely silent.
I like the middle beauty room and the laser room, but the first room is pretty ugly as far as beauty rooms go - zero ambiance. While the middle room is lovely, candles, art and plush towels.
The quality of their work is excellent and makes up for any lacking conversation or ambiance.