Firstly I did wait 30mins after the time I had booked. The nails were perfect. That night, after I had been doing nothing, I woke up the next morning with half my nail chipped off. So I messaged them& they said they will fix. I arrived at the time I said, waited 1/2 hr, then left, they said come back in 5 mins. I came back in 5 mins, and 30 mins later I left. I spent over an hour waiting and I then I had to leave. Now 3 days later more nails are chipping. Really bad service & quality. wont retur