We booked as two friends hoping to get treatments together. On the way to salon wwe received three phone calls from people who could not speak english. We could not understand what they wanted. On arriving at salon ther was no therapist present we were only told Farah coming. 30 mins after appointment time Farah arrived. There was only one therapist for two of us. After some difficult conversation we agreed to return at 3.30 2 hours later. Once w returned there were 2 therapist and we eventually had our treatments. Treatments were nice but were spoiled by hassle over appointments. Sorry we will not be back