Shannon was absolutely fabulous from taking care of my needs to making me feel like a queen ! She respected me in the best way possible and even after drying my hair I wanted a bit more cut which she was happy to do and also spent a good amount of time on my hair. However her colleague rushed my sisters hair who was classed as a child although her hair is very long and when I requested some curls I was told I was late when I booked 2 hour slots but she was still attending a client 1/2 hour into my sisters appointment. She told me she had no time and even my sister was unhappy with the treatment as her layers look barely like layers and her new fringe was just rushed and chopped. Being her first haircut ever she wasn't very happy but Shannon was brilliant and I would reccomend her as anyone's hairdresser :) she will not disappoint