The therapist arrived at the salon after me and I did not see her wash her hands which made me feel uncomfortable, She told me that she had completed online training in recent weeks and had practiced on a few clients. Halfway through the treatment when the therapist was removing the lash perm lotion, the solution went into my eye and the treatment was abandoned. She did act quickly to flush it out. An appointment with the manager was offered, but I declined.
Fabulous experience, really kind, caring & knowledgeable therapist. Sharon made me feel really relaxed & I enjoyed her company. I trust that she will give me good advice/guidance & tell me if a treatment/product isn’t appropriate.
A really great pedicure - lovely neat job with great attention to detail. Kirsty (I think that’s her name?) was lovely to chat to and really personable. Waxing was quick efficient, effective and well done with minimal redness etc after. Really pleased.