Firstly, I was double booked for my appointment, which meant a short wait while someone else had a blow dry. That was fine. They also thought I was booked for hair up, when my booking confirmation stated a haircut and style. I found that a bit awkward, as I'm not too sure where that information came from. Fiona was lovely, but seemed pretty rushed and distracted as she was running late. The cut itself was fantastic. Given the good reputation of the salon, I expected a much better experience, but the cut was excellent.
Was really grateful to get a last minute appointment as I badly needed a haircut. Fiona did a great job, she understood what I wanted and was very friendly and chatty as were the other staff in the salon.
There seemed to be some confusion regarding my booking via treatwell on arrival at the salon but my appointment did happen on time. I'm very happy with my haircut however 45 pounds seems like a lot considering it was just a tidy up. The salon was very clean and and the hairdresser was very friendly.