The facial was supposed to last for an hour including a 10 min shoulder massage but that wasn't offered, however the actual facial was fine.
Instead of 90 min for both , I was out within 75 min after both experiences.
Lovely therapist, friendly and puts one at ease esp if you are having a hollywood..
only downside is that it can get noisy - not her fault as located in a gym, but good experience and skin feels good, also good prices and knowledgeable therapist.