The salon is very clean and nice, and the staff were attentive and friendly and kept my tea re-filled as i was there all afternoon. My balyage wasn't exactly what I wanted, and turned out a little darker than I would've liked, but I do love the cut. They really took their time and seemed to really care how it turned out which I appreciated. I am hoping I can pop back in to get it lightened up back to how I would prefer.