I have never been keen on having my hair done and manage to get to a hairdresser about once a year. No reflection on hairdressers, just me. This appointment was excellent though and I will go back. I was greeted warmly by Renee and we talked about what I would like done. She then cut my hair expertly and knew exactly how to get it to sit just as I wanted. Renee is a very warm yet professional person and I will book another appointment soon...promise