I’m not sure what the name of the lady was but she seemed like she was in charge.. She’s a miracle worker! Did some amazing reconstruction work on my toenails that gave me back the confidence that I have been lacking since my injury. She dedicated extra time to make sure my needs are met when I was indecisive. Simi was great and took care of me for the rest of my spa day, helping me be as relaxed as I have been in years! A must experience!