The salon is completely as described, it's small but quirky. It was very quiet the day I went in and quite miserable outside but everyone was bubbly and happy to be there.
Great staff, very friendly and efficient. I loved my head wash. The only thing I would have preferred maybe would have been a little more care in my blow dry, but everything else was perfect.
(For some reason I thought the salon used natural/organic products, which I don't think they do.)
Really relaxed. A very quick appointment but did a great job and exactly what I asked but also gave me some good advice about what would work with my hair. Nice to go to a salon that is laid back.