I am a manager of my own retail store and I have never seen such in professionalism and felt so much rudness from the staff in my life
I am shocked that this company is still open as they do not treat there customers with any respect
I was charged more then I was quoted as I had rearranged my appt and was told on the day I hadto pay a £10 for rebooking I didnt have a phone as it was in repair but I called as soon as I could but that wasnt good enough any reason to get more money out of people
Never go here !
Absolutely awful experience, the staff were unwelcoming and were not confident with the therapies and treatments they carried out. The products used were cheap and stung my normal skin, I would hate to feel them on delicate skin. The treatment room was cold, the bed was rickety and there was a hole in the wall. Compared with other cheap salons and beauty clinics this is bay far the worst. The receptionist was unhelpful and only interested in her mobile phone and the treatments all ran late. A really stressful experience. I would take a wander up to east Croydon and go into any other salon in future. I'm just glad I didn't entrust them with an intimate treatment.
The one good thing- The local bars and restaurants to go and have a giggle about the terrible service after!
Very unprofessional. The girl who owns it didn't have a clue what she was doing. She cut the skin around my cuticles and was just pulling at the skin rather than cutting the cuticles. Worst manicure I have ever had! The whole family was in the salon talking loudly, eating their lunch, playing music, being on the phone to their friends, doing their make up in the mirror. Would not go back!