The salon is small and welcoming. There is nothing pretentious about the place, just good friendly service; they always make an effort to remember you, and will squeeze people in at short notice to help them out.
The owner of the salon is fabulous and professional, and all the staff she has working for her have been equally charming. I've had my hair cut and blow dried there numerous times and have always been delighted by how well they listen to exactly what I want, and the care they take over my blow dry - ensuring I always leave feeling great. I decided to switch from my usual brow salon and try Friends for my tint and threading and they did an excellent job.
I can't speak highly enough of this salon. Also great low prices!