First time going to Special FX and definitely won’t be the last. Really friendly environment, and felt like I’d been going there for years. Absolutely love my new cut and colour, and had loads of compliments on it too!
The staff were lovely but the water was cold and instead of heating the kettle and making warm water they washed in cold water. apologies were made, but could've done better. when i asked for more layers she just shortened my hair which was really disappointing because she took 2 years of growth off. The cut wasn't great, really boxy and my hair's curly so it needed to be softer.