Service superb. I had difficulty locating the salon on Google maps (my fault!!) and Nita was SO helpful on the phone. Tarek was excellent; efficient and friendly without being overbearing. Made my day, thank you.
Not a good experience. Showed a picture and asked for a natural ashy look an paid for the airtouch as it was claimed to be more blended one, and asked them if this is the right choice for the picture I want and they confirmed. I got an orange color with yellow highlight, awful enough to make it all over black to be able to go out. Could have achived the same result with a 5£ box color, and with no burned scalp. Do not recommend. The staylist spent time to correct it which was nice, but they tried to blamed it on me for the wronge choice of technique, which their job actually. The most disappointing part was their recepcenist lady trying to make excuses with lying, just to make sure no refund is requested. Not a perofassional place. Check their reviews always.
I had the Luxury pedicure today & it was ok except that I was left with my feet under the fan as the therapist disappeared. None of the other staff came to see what was happening & in the end I took the cotton wool off my feet myself & left the salon. Not a great way to finish. This place is chaotic; staff calling out to each other & a loud debate about UV lamps that weren’t working, one of the team even walked through the salon vaping. It’s not what I’d call a high-end salon by any means.