Keri was so lovely to talk to - we got along great! I loved the look of the salon and the jailed-theme pink room downstairs. I hate to write a bad review but unfortunately the manicure was not great (my gel started peeling and chipping within a few hours) and I was a bit disappointed that I had paid for it. The pedicure was much better, although the salon is not set up for comfortable pedicures. All problems aside, Keri made me feel super welcome and I left the appointment feeling uplifted.