The staff was friendly and ready for me as soon as I walked in. I tried a new hairstyle and the hairdresser was able to copy the style from a photo I provided while adapting the style somewhat to suit my face shape. I was very happy with the end result and will return there in the future.
I was really pleased with how the cut was going until the hairdresser got to thinning out my fringe. Up to this point she has been really careful to check how I wanted my hair cut and how much length she was going to take off but when she was thinning out my fringe she made a wrong cut and left a hole in the middle of it. It was a real shame as I was please with the rest of the haircut and the rest of the cut was very good.
I bought a Groupon voucher for a cut and conditioning treatment but I was worried to get my hair cut at this salon after reading the previous reviews. However the service and the haircut suprised me. I was taken straight through to have my hair washed after arriving. The conditioning treatment was a lovely peppermint mask that smelled wonderful and made my scalp tingle pleasantly. The hairdresser was a young woman with long blonde hair in a plait (I didnt get her name!) who asked how I wanted my hair cut and triple checked with me before she cut the length, as I was having a lot cut off, which was reassuring. She trimmed my layers and as she was blowdrying each section, she kept checking the length and evened it up as needed. I felt I had a very thorough cut and cant see any split ends, which I would with my usual hairdresser. The blow dry was excellent as I have very curly hair but she made it straight and smooth without using straighteners. I suppose it is fair to say that the women in the salon were not especially welcoming as they didn't smile much, and I was the only customer in there at the time but nobody made small talk, but I do feel that I got the cut I wanted and I would be happy to go back to the same woman, with a bit more trust next time!
Avoid this place! Firstly I was made to wait 20min without any apology, I was moved to have my hair washed. Now in a normal hairdressers you would have a consultation advising the hairdresser what you want but no not this place. Anyway I was left waiting with my head in the sink, ended up getting a neck ache! The lady said she will leave me for a couple of min to let the treatment sink in, the next thing I know she is washing another customers hair and blow dry and left me with the treatment still in my hair!!!! I was left waiting for another 15min before another male hairdresser came to wash my hair. His styling and cutting skills are a lot to be desired! I asked for a simple trim and he couldn't even accomplish that. Came home and there were uneven strands I found at the back. All of the staff are so miserable, unable to raise a smile. On top of that the service received was diabolical as well as making me late. Will definitely not recommend this place!
Very good haircut. Having tried and failed to cut my hair the night before, I went to Lucas the following morning. They were able to fit me in straight away. The lady tidied up my hair and did a really good job. I felt so much happier going away!