They seemed very very rushed for hair appointments (probably understandable right now). Furniture etc all feels a bit squashed in there. The chair for hair washing was very small & uncomfortable for lying backwards, with barely any leg room (however, I am very tall). The lady who washed my hair didn’t wrap it properly so had wet hair down my back. The hairdresser was lovely but she cut my hair VERY quickly & had no time to check it over after it had been dried, so my layers are choppy.